Frequently Asked Questions:
Who captured the beautiful images on your website?
The images were captured by Steve and Sharon Smith who also handcraft the gallery wrapped canvases in their studio!
What if I want a custom size, a saying in font on my image, or if I want my own image put on canvas or metal?
Great questions! We make custom sizes and we can put your favorite image on canvas or metal! Just give us a call and we can discuss your needs and give you a quote. 717-449-9067
What is your Policy on Returns/Exchanges/Refunds?
Our goal is 100% customer satisfaction. If for any reason you are unhappy with your purchase, we're happy to help.
Returns:
You have 30 calendar days to return any purchases. You will be responsible for paying for your own shipping costs for returning your item.
Refunds:
To be eligible for a refund, the piece(s) must be returned in the condition received. If a piece was damaged during shipping, be sure and immediately take pictures of the damage and notify the shipping company and us details of the damage when requesting refund. Once we receive your item, we will notify you that we have received your returned item. Once we have inspected the item, we will immediately notify you on the status of your refund. You will be reimbursed shipping costs
If your return is approved, we will initiate a refund to your credit card (or original method of payment) on the same day as the approval. Your will receive the credit in the time frame set in your card issuer's policies.
What is your Shipping Policy?
You order will be processed, made, packaged and shipped within 7- 10 business days.
Contact Us
If you have any questions regarding these policies, or on how to return your piece(s), please email or call us at 717-449-9067